Privacy Policy
Privacy Policy – Overview
Protecting personal data is important to us. As translators, intermediaries, and publishers, we process data in accordance with the revised Swiss Data Protection Act (FADP) and the EU General Data Protection Regulation (GDPR). This policy explains what data we collect, how we use it, and what rights individuals have.
Policy
1. Scope and Responsibility
This privacy policy applies to all our activities in translation, cultural mediation, and publishing – both online and offline, in Switzerland, the EU, and worldwide.
The person or company named in the legal notice or contract is responsible for data processing.
2. What Data We Process and Why
We only process data that is necessary for our work, such as:
- Contact data (name, email, address) for communication and invoicing
- Project data (texts, manuscripts, correspondence) for handling assignments
- Payment data (bank details, invoices) for financial transactions
- Usage data (e.g. IP address when visiting our website) for technical security
Sensitive content, such as legal or medical texts, is handled with extra care.
3. Data Sharing and International Transfers
We only share data when necessary, for example with:
- IT service providers (e.g. hosting)
- Freelancers (e.g. translators, editors), solely for the purpose of delivering the agreed services
- Payment providers or authorities (if legally required)
For transfers abroad, we ensure adequate data protection and inform transparently about any risks.
4. Rights of Data Subjects
You have the right to:
- Access your stored data
- Request correction or deletion
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time
Please contact the address listed in the legal notice.
5. Data Security
We protect personal data with appropriate technical and organizational measures, including:
- Encrypted data transmission (e.g. SSL/TLS)
- Access restrictions and secure passwords
- Regular backups and updates
- Physical protection of storage locations
- Staff and partner training on data protection
Confidential content is treated with special care.
6. Data Retention and Deletion
We store personal data only as long as necessary for the intended purpose or as required by law. Afterwards, data is deleted or anonymized. Typical retention periods:
- Contract and accounting data: up to 10 years
- Project content (e.g. translations): deleted after completion and expiry of relevant periods
- References: only with consent or anonymized
7. Industry-Specific Considerations
In translation, mediation, and publishing, special rules apply:
- Confidential content: handled securely and under confidentiality agreements
- Freelancers: data shared only under processing agreements
- Copyright: rights of authors and translators are respected
- References: published only with prior consent
- Online platforms: used only if compliant with data protection standards
8. Use of Artificial Intelligence (AI)
We use AI tools in specific areas, such as:
- Machine translation
- Quality assurance and text analysis
- Automated task assignment
We ensure that no automated decisions with legal effect are made. Personal or sensitive data is only processed if legally permitted. For AI services outside Switzerland or the EU, we assess data protection standards and inform users of any risks.